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Our claims assistance team can take care of your worries, while you rest and recover
In case of an emergency, it’s important to have your health registration card / policy copy ready.
In the emergency situations where you are unable to find a networked hospital and urgently need medical supervision, you can get your treatment done at a hospital of your choice and file for a reimbursement later. For such cases, certain important things are to be kept in mind.
Inform your insurer as soon as possible, and no later than 24 hours of admission To be eligible to file a claim, hospitalisation has to be for at least a period of 24 hours
Upon being advised for hospitalisation, it is recommended that you to get in touch with us or directly with your insurer to guide you through the process of selecting a hospital where you can get cashless services.
Though most cases of planned hospitalisation are served in a cashless manner through networked hospitals, you can always chose to get your treatment done at a non-networked hospital and file for a reimbursement claim.
Make sure to plan properly and inform your insurer in advance for all such cases. Our claims experts will be happy to guide you through the steps.