Accident and Theft Claims in Motor Insurance

In case of an accident

As per studies, there is a vehicle collision every minute in India. So, if ever you are an unfortunate victim of the same, you should simply follow these steps.

• Arrange the documents
  • To claim your insurance amount in case of an accident you need to sort out your policy documents
  • Click pictures of damage to the vehicle so that you can submit it as a proof to your insurance company.
• Get in touch
  • The next step is to communicate with the insurer
  • This can be done by sending an email or over a call
  • Relevant documents like Policy, Claim Form and proof of damage will have to be submitted to the insurance company
• Ask for assistance
  • If you are claiming for the first time then it is advisable that you ask for assistance from the customer care executives of the insurance company by calling on their 24×7 customer support number
• Visit from company
  • Once you have submitted all the documents, an insurance company executive will visit to validate all the information provided by you

In case of theft

• Report the incident
  • File a FIR as soon as possible
  • This will also act as a record of the incident and can be used for future reference
• Proper documentation
  • You will need to submit documents like the RC, driving license and a letter to the RTO informing about theft
• Settlement
  • After the final report of police investigation is submitted, the insurance company pays you the claim amount
  • At the time of the claim payment, you will have to hand over the vehicle keys to the insurer
  • If your car was on a loan then the insurance company will pay the finance company the depreciated value and the remaining amount will have to be paid by you