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Commercial Vehicle Insurance Claim Process – cashless/ non cashless
List of vehicles included in the insurance plan are:
Other goods and passenger transport vehicles
One can insure his/her vehicle through specialised commercial vehicle policy such as commercial car insurance, bus insurance, truck insurance and taxi insurance.
Commercial Vehicle Insurance Claim Process
Some motor insurance companies have cashless claim process while some of them reimburse the claim. Let us look at the two cases:
In case of cashless process
The insurance company will shift the vehicle to the nearest network workshop for the repair work to be done within the stipulated time frame.
It will also arrange a cashless medical treatment facility, if the nearby hospital has tied up with the insurance company.
In case of non-cashless process
In case the cashless process cannot be carried out due to reason beyond the control of the insurance company, the policyholder needs to carry out repair work on their own at the nearest location which can later be reimbursed by the insurance company.
Make sure to get original bill and payment receipt for all the repair work carried out as it will be required by the insurance company to process the claim.
Documents Required For Claim Process
Below are the important documents which the policyholder needs to submit for getting timely claim:
Duly filed and signed claim form
RC of the vehicle along with photocopy
Driving license of the driver who was driving at the time of accident
Valid fitness certificate
FIR in case of third party death or injury or property damage
Cases Where you Can’t Claim Commercial Vehicle Insurance (Exclusions)
This insurance takes care of various areas that can put you into trouble. However, certain cases and situations are not covered by commercial vehicle insurance. Let us look at these exclusions:
General wear and tear, depreciation, electrical faults
Technical breakdown and damage, which is not accidental in nature
Damage under “Drink and Drive” situation
Damage due to overloading the vehicle or its improper use
Damage caused due to driving the vehicle on incorrect routes, a gross violation of general traffic rules
Damage due to war, nuclear risks, ionizing radiations
Consequential loss; if the original damage causes loss or subsequent damage, only the original damage will be covered